Client shared account access

Resources to share with your clients about shared account access.

Once your client has accepted their invitation to their giving account under your firm's custom DAF program, they can invite others to join them in giving via shared accounts. By sharing their account access, clients can:

  • Manage their family’s charitable fund alongside spouses or other loved ones.

  • Involve the next generation in philanthropy by sharing their account access with children or grandchildren.

  • Collaborate with trusted colleagues on corporate giving initiatives.

As an advisor, you can invite and remove additional fund members to client accounts on their behalf.

Clients can also share their account access independently:

How secure is shared account access?

Every invited fund manager will receive a unique login and must set up their own secure credentials. We use industry-standard security and monitor all access activity. Learn more about our security posture in our public-facing guide.

Authorized fund members

If your client wishes to share access to their private donor-advised fund account with one or more people, they must authorize additional fund members.

The client who you, as their advisor, invited to open a donor-advised fund account is considered the primary fund manager, while any members invited to the fund later on are additional fund managers.

For more detail on authorized fund members, your client can read the information provided in the Charityvest public guide.

Primary fund manager

If your client is the primary fund manager on their giving account, they can:

Their personal information will be what recipient charities see (if they choose to share it).

Additional fund managers

If your client was prompted to join an existing donor-advised fund account as an additional fund manager, they have full access to the account and have the same capabilities as the primary fund manager, with one exception – they cannot remove the primary fund manager.

How to invite additional fund managers

For clients, it is easy to invite anyone as an additional fund manager on their account.

Your client's invited additional fund manager does not need an account under your firm's giving program or Charityvest. They will receive an email with instructions to join your client’s account. If they already have an account under your firm's giving program or Charityvest, they can sign in to access your client’s account. Otherwise, they will be invited to create a new Charityvest account.

To invite additional fund managers, your client can follow the instructions provided in the Charityvest public guide.

Remove shared access

If, as the primary fund manager, your client needs to remove an additional fund manager from their giving account, they can do so at any time, for any reason.

Once your client removes fund access for an additional fund manager, the changes will take effect immediately. Additional fund managers will no longer be able to view or act on their giving account. All future giving scheduled by the deactivated fund manager will be canceled. If they wish to retrieve their contribution history, they will need to contact [email protected].

To remove fund managers, your client can follow the instructions provided in the Charityvest public guide.

Curious to learn more about your firm's custom DAF program?

Contact your firm's program manager for program-related matters or Charityvest ([email protected]) for platform-related matters.

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